CUSTOMER CARE
ACCESSIBILITY STATEMENT
SVT Shop wants everyone to be able to browse and buy tattoo, PMU, piercing, and studio supplies on svtshoponline.com, including people who use a keyboard, a screen reader, screen magnification, or other assistive technology.
OUR GOAL
We use the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium (W3C), as the accessibility standard for this website.
CURRENT STATUS
svtshoponline.com is partially conformant with WCAG 2.2 Level AA. This means that some parts of the website do not yet fully meet the standard. We review the website regularly and fix issues as we find them.
KNOWN LIMITATIONS
- On some product pages, the option lists (for example, size or gauge) and the quantity buttons may not work well with a keyboard or a screen reader.
- Some small text on product cards may have low color contrast.
These parts are provided by our ecommerce platform, and we are working with our provider to improve them.
NEED HELP?
If you have trouble using any part of our website, we will help you find products, answer questions, or place your order by phone or email.
- Email: [email protected]
- Phone: (915) 922-9696, Monday to Saturday 10 AM to 10 PM and Sunday 12 PM to 6 PM (Mountain Time)
We aim to respond to accessibility requests within 2 business days.
ABOUT THIS STATEMENT
This statement was prepared on October 29, 2026, based on automated testing and manual keyboard checks of the website.